System Analyst As Change Of Agent , Investigator and Monitoring Guy , Architect , Psychologist , Motivator , Intermediary
Systems Analyst – A Profession :
• Change Agent: The analyst may be viewed as an agent of change. A candidate system is designed to introduce change and reorientation in how the user organization handles information or makes decisions. Then, it is important that the user accepts change. For user acceptance, analysts prefer user participations during design and implementation. Analyst carefully plans, monitors and implements change into the user domain because people inherently resist changes. In the role of a change agent, Systems Analyst may use different approaches to introduce changes to the user organization.
• Investigator and Monitor: A systems analyst may investigate the existing system to find the reasons for it’s failure. The role of an investigator is to extract the problems from existing systems and create information structures that uncover previously unknown trends that may have a direct impact on organization. The role of a Monitor is to undertake and successfully complete a project. In this role, analysts must monitor programs in relation to time, cost and quality.
• Architect: The analyst’s role as an architect is liaison between the user’s logical design requirements and the detailed physical system design. As architect the analyst also creates a detailed physical design of candidate systems. A systems analyst makes the design of information system architecture on the basis of end user requirements. This design becomes the blue print for the programmers.
• Psychologist: In system development, systems are built around people. The analyst plays the role of psychologist in the way s/he reaches people, interprets their thoughts, assesses their behaviour and draws conclusions from these interactions. Psychologist plays a major role during the phase of fact finding.
• Motivator: System acceptance is achieved through user participation in its development, effective user training and proper motivation to use the system. The analyst’s role as a motivator becomes obvious during the first few weeks after implementation and during times when turnover results in new people being trained to work with the candidate system.
• Intermediary: In implementing a candidate system, the analyst tries to appease all parties involved. Diplomacy in dealing with people can improve acceptance of the system. The analyst’s goal is to have the support of all the users. S/he represents their thinking and tries to achieve their goals through computerization